About This Job:
Company Name:
Bio-Rad Laboratories, Inc
Location:
Dubai, UAE
Category:
Customer Sales
Description:
About Company:
Are you prepared to advance in your profession and contribute to our sales success? Become a Customer Support Professional and contribute significantly to our successful sales team. Your dedication to providing outstanding customer service and streamlining procedures will be crucial to reaching our corporate goals.
How You’ll Make an Impact:
• Customer-Centric Dynamo:
You will be the link between our clients and our vibrant sales force, serving as the primary means for communication for both commercial teams and customers. Your exceptional assistance will change everything.
• Region Champion:
You will be responsible for offering committed assistance to sales teams and clients in your area. The foundation that guarantees our regional success will be your advice and help.
• Effortless Communication:
In addition to providing our sales teams with invaluable support, you will use your exceptional communication skills to answer phone and email enquiries from customers. Our activities will continue to run smoothly thanks to your contributions.
• Problem Solver:
You will be in charge of handling operational client complaints and transforming obstacles into chances for development and enhancement.
• Innovate for Excellence:
As you work with us to find and apply process improvements, bring your unique viewpoint to the table. Your commitment to precision and effectiveness will improve client experiences, fulfil service-level goals, and lower audit risks.
What You Bring?
• Outstanding English communication abilities.
• Excellent expertise providing customer service in a hectic, business setting.
• Prior experience working with customers, including processing orders.
• Strong proficiency with Microsoft Office.
• SAP and SFDC expertise is preferred.
• Quick and accurate data entering abilities.
• Outstanding manners on the phone.
• Outstanding organisational abilities.
Benefits:
Because Bio-Rad's greatest asset is its personnel, our Total Rewards program offers value, quality, and inclusion while meeting the various demands of our changing workforce. Through the many phases of an employee's work and life cycle, our extensive offerings contribute to the general health, prosperity, and well-being of the people we employ and their families. We take pride in providing a range of choices, such as:
• Housing allowance.
• Schooling allowance.
• The program for employee referrals.
• A calendar month of vacation time.
• An annual return ticket to your native country.
Who We Are?
Bio-Rad has spent seven decades working to improve the process of discovery and revolutionise the scientific and medical domains. We represent a global leader in the development, production, and distribution of a wide range of superior clinical diagnostic and research products, ranking among the leading five life science firms. We contribute to the longer, healthier lives of people everywhere. Bio-Rad, which was recently named an Outstanding Place to Work, provides a distinctive work environment for its employees with global collaborative teams. Here, you are empowered to influence change that has an observable impact and are given encouragement by leadership as you advance your career.
EEO Statement:
We welcome applicants from all backgrounds, and Bio-Rad is an Equal Occupational Opportunity/Affirmative Action company. People of every ethnicity, cultural backgrounds, males and females ages, and inclinations are welcomed to apply, as are veterans and those with impairments.
Agency Non-Solicitation:
Agency resumes are not accepted by Bio-Rad unless a Bio-Rad Recruiting Representative has given the agency permission to do so. If you are not authorised to send resumes, please do not do so. Bio-Rad won't cover any costs associated with unsolicited resumes.